Legal Policy

Privacy Policy

We respect your data integrity and secure your privacy standards transparency.

MatrixNodes ("we", "us", or "our") operates high-performance hosting clusters in Noida, India. We are committed to safeguarding our clients' personal details, account configurations, and transactional data in compliance with standard safety metrics.

1. Data Collection Categories

When you create an account, purchase hosting services, or request technical support, we collect the following metrics:

  • Account Profiles: Name, active email, telephone numbers, and billing addresses.
  • Transactional Records: Encrypted details processed securely via Indian gateways.
  • Usage Logs: Operating system selections, disk writes, CPU cycles, and network transfer metrics.

2. Processing Purposes

We process collected data categories strictly to:

  • Provision, configure, and maintain virtual machine resources.
  • Deliver account credentials, security notifications, and SLA outage alerts.
  • Process payments and emit compliance tax invoices per Indian tax regulations.
  • Inspect and drop malicious traffic profiles (DDoS protection).

3. Data Retention Limits

Regular active logs, session cookies, and system performance metrics are kept only as long as necessary, clearing within 30 days of account deletion requests.

4. Contact Channels

If you have queries, contact our data administrator:

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